Need to talk? We’re here to listen.
All calls are free, confidential and non-judgemental.
Whatever is troubling you, whatever you feel is a burden, you can always trust us to help you find the path you need to clear your worries.
Our telephone support line is available every day of the year, including holidays.
You can call us and speak to a live listener every day from 6pm to 11pm.
We intend to increase the operational hours soon once sufficient volunteers have completed their training.
What happens when you call us?
A volunteer will answer
If you phone us, we will answer with something like “GibSams, can I help you?”
You talk, we listen
We listen to you and help you talk through your concerns, worries and troubles.
We won’t tell you what you should do
We won’t make decisions for you, our advice or opinions are not important for the call.
We give you space to be yourself
We will focus on your thoughts and feelings, and may ask questions to help you explore how you feel.
Frequently asked questions
Our helpline is for anybody who feels the need to talk and share their feelings. You don’t have to be in crisis or be feeling desperate, but if you do feel that way, our trained listeners can always help. You may be feeling lonely, in despair or possibly considering self-harm or suicide, or you may just have things you’d like to get off your chest and talk about with someone you don’t know and who doesn’t know you.
Being listened to in confidence, and being accepted without prejudice and without being judged, can alleviate general distress, despair and suicidal feelings. We want to help and are here for anyone who needs us.