We offer a listening service to anyone who feels they need to talk and be heard, or who may be experiencing distress, despair or self-harming thoughts.

The purpose of our helpline and chat service is to support anyone experiencing any general emotional distress to reduce the number of suicides in Gibraltar. We also seek to alleviate unhappiness, loneliness, despair and depression by listening to anyone who feels they have nowhere else to turn.

We are  a Gibraltar charity registered with the Gibraltar Charities Commission (Reg. No. 285). Our trained volunteers operate a confidential freephone helpline (#116123) and chat service from 6 pm to midnight every day of the year. Our dedicated and trained volunteers who make up our Listening Service Team listen to callers to help them without judging them. Our trained volunteers are non-political and non-religious. They do not try to impose their personal beliefs or convictions on anyone; they simply listen.

The fact that someone has been in contact with GibSams via our helpline or chat service is strictly confidential. GibSams’ trained volunteers treat the contents of any call or chat with absolute discretion and confidentiality. Some callers and chat users prefer to remain anonymous – and that’s fine. The phone calls and chats cannot be traced and will not show up on any records.

We also offer a range of support and awareness raising services for the community, businesses, and education providers throughout Gibraltar through our Outreach Programme. This programme seeks to raise awareness of GibSams’ helpline and chat service, and the mental health-related concerns and issues across all community sectors.

Our annual Corporate Wellbeing Recognition Awards recognises the participants who have successfully implemented positive changes to benefit their employees. Please contact us at  info@gibsams.gi to request any assistance or information on behalf of your organisation concerning the annual Corporate Wellbeing Recognition Awards.